Transparency obligationArticle 50(3)

Emotion recognition and biometric categorisation: informing people as required

Do you use emotion recognition or biometric categorisation? Then Article 50 requires you to inform the people involved. We set up that notification correctly and record compliance, even if your AI is not high-risk.

Detail per situation

Emotion recognition in interaction

AI that infers emotions in service, marketing or the workplace requires notification and sometimes stricter rules. We set that up correctly.

Biometric categorisation

AI that categorises people biometrically has notification duties and limits. We assess the use and record compliance.

Frequently asked questions

Is emotion recognition allowed in the workplace?

In work and education it is partly prohibited. We determine per use what is allowed and under which conditions.

How do we inform people without breaking the experience?

With a clear, well-placed notice that fits the flow. We determine the right form and record it.

Sources and status

The legal background and sources for this topic live on Responsible AI Platform, the knowledge layer on the EU AI Act.

Read the background on Responsible AI Platform

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